Our Solutions...

Our Integrated Logistics Support (ILS) offer our clients the opportunity to create and maintain a consistent support system to ensure an optimal total cost of ownership/operational availability .

From the product design phase through to its MCO phase, ISD carries out the followingLogistics Support Analysis (LSA) work:

• Critical definition analysis to take into account the support constraints,
• Analysis of the logistical support requirement in line with the job profile,
• Design of the maintenance concept,
• Management of logistic support analysis documents (according to customer process),
• Management of BASL (1388-2B / S3000L / Other),
• Work on the supply data (S2000M / MAT10003 v2014)
• Preparation for NATO Codification,
• Drafting Service Bulletins (SB) to carry out retrofit campaigns,
• ASL Audit,

The ISD training team has over 15 years of experience in the defense sector, having delivered training courses in France and internationally.

The strengths of our team:

• Professional backgrounds as former operators of naval, land, and naval aviation equipments (ex-military, operational perspective)
• A background in a French industrial armament company (industrial vision)
• Training in pedagogical engineering to analyse technical documentation, format and design course materials
• Fluency in French and English, enabling us to participate in international projects

Our teams operate in the fields of land and naval defence, providing:

• Operational Training
• Maintenance Training
• Shooting training
• Systems Training

The Training Team is responsible for designing training materials (course handbooks, Pedagogical Operating Instructions (POI), Computer Assisted Instruction (CAI)

Training engineering activities are carried out in line with our clients’ contractual reference learning objectives, covering both theoretical and practical training, with an increasing focus on digitalisation.

Working in close collaboration with the Maintenance Engineering and Technical Control teams, ISD has a division specifically dedicated to Technical Documentation.

Based on ASL data, we create a complete documentation system, consisting mainly of :

• Operator Manuals / Technical Guides,
• Service and Repair Manuals / Maintenance Manuals,
• Operating Instructions,
• Illustrated catalogues.

For our private and public customers, we master, among others, the MAT 10000 standard and the ASD S1000D specification.

ISD brings its experience in management and project management, covering all phases of an armament program, from development to logistical support in the field, including qualification and manufacturing of equipment.

Our services cover :

• Contract management,
• Project and supply quality assurance,
• Support activities (updating of the entire DTU, rewriting of regulatory and environmental files, production of user manuals and justifications for changes, etc.)
• Management of manufacturers and subcontractors,
• Monitoring and steering of production.

Since 2015, the ISD group has created, with its partner Ametra, Global-MCO. A GME dedicated to handling the technical control and complementary needs of equipment in use, working simultaneously on the definition and support of systems.

Global-MCO provides expertise in the following areas:

• Handlingobsolescences and technical issues,
• Processing of system evolutions,
• Detailed engineering studies,
• Carrying out the necessary definition work,
• Carrying out the necessary ASL work.
• Simultaneous engineering: studies/support,
• Manufacture of prototypes.

ISD manages technical assistance projects in France and abroad, and has expertise insending experienced staff on short, medium or long-term assignments abroad: integration - set-up, training, maintenance work, consulting and project management.

A specific positioning in Saudi Arabia allows ISD Saudi Arabia to act as a relay for local manufacturers.